Meeting Customer Needs
Customer needs are paramount and represent the highest priority within Pareto Maritime Services. Always working to increase customer satisfaction, we strive to identify current and future customer needs, meet requirements and exceed expectations. By satisfying the requirements of ISO 9001:2015, we ensure quality in all our services and that system effectiveness is established and maintained. We always seek to improve our services, and all feedback is continually monitored and measured to identify improvement opportunities.
PMS is extremely responsive and professional. They are a valued partner and we appreciate their inputs at our partner meetings.
Tim Brennan, co-founder and CEO of Penfield Marine Tanker pools